Privacy Policy

Last Updated: 10.06.26

1. Introduction

Muse of Whimsy LLC (“Muse of Whimsy,” “we,” “us,” or “our”) is a New York–based tarot, astrology, and spiritual services business. We respect your privacy and are committed to protecting your personal information in accordance with applicable New York State and U.S. privacy laws, including the New York SHIELD Act.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you:

• Visit or use our website;

• Book or purchase our services;

• Participate in a virtual or in-person tarot or astrology reading;

• Attend a tarot or astrology event;

• Communicate with us by email or other means; or

• Otherwise interact with Muse of Whimsy.

Our website is hosted and managed through Squarespace, and certain services may use third-party platforms such as Cal.com, Zoom or Google Services, payment processors, email providers, and other service providers. Your use of those platforms may also be subject to their respective privacy policies and terms.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as certain information that may be collected automatically when you interact with our website or online services.

A. Personal Information You Provide

Depending on the service or interaction, we may collect:

• Name

• Email address

• Phone number, if provided

• Appointment and booking information

• Payment-related information

• Questions or information submitted for a tarot reading

• Information voluntarily provided during a tarot or astrology session

• Birth date, birth time, and birthplace for astrology services

• Information provided through client questionnaires or forms

• Information provided when communicating with us about a service or event

• Information necessary to coordinate an event or private booking

You are never required to share more personal information than you are comfortable providing, except where certain information is reasonably necessary to provide a particular service.

For example, astrology services may require your birth date, birth time, and birthplace in order to generate or interpret an astrological chart.

B. Information Collected Automatically

When you visit our website, Squarespace and its service providers may automatically collect certain information, which may include:

• IP address

• Browser type

• Device information

• Pages visited

• General interaction and usage information

• Cookies and similar tracking technologies

This information may be used to operate, maintain, secure, and improve our website and online services.

3. Use of Squarespace

Our website is hosted and managed through Squarespace, which may provide website hosting, scheduling, analytics, payment, and related services.

Squarespace and its service providers may collect, store, and process personal information in connection with their services.

Squarespace's handling of information is governed by its own privacy policies and terms. We encourage you to review Squarespace's applicable policies to understand how your information may be processed at the platform level.

4. Third-Party Platforms and Service Providers

Muse of Whimsy may use third-party platforms and service providers to operate our business and provide services.

These may include, depending on the service:

• Squarespace

• Cal.com

• Zoom

• Stripe

• Square

• PayPal

• Email and communication providers

• Scheduling and booking platforms

• Payment processors

• Other technology or business service providers

These providers may process personal information on our behalf or independently in connection with the services they provide.

Your use of a third-party platform may also be subject to that provider's own privacy policy and terms.

5. In-Person Services

For in-person tarot and astrology readings, we collect only the personal information reasonably necessary to:

• Schedule or confirm appointments;

• Communicate with you about the service;

• Process payments;

• Coordinate an event or appointment; and

• Provide the requested service.

We do not routinely record individual in-person sessions.

If you specifically request that an individual session be recorded and we agree to do so, the recording will be created with your knowledge and consent and may be provided as part of the service.

6. Virtual Services

Virtual services may be provided through platforms such as Zoom, Cal.com, or another designated third-party platform.

Information associated with a virtual appointment may include:

• Your name and contact information;

• Appointment date and time;

• Booking information;

• Information submitted through a questionnaire;

• Information voluntarily shared during the session; and

• Technical information collected by the third-party platform.

The third-party platform may independently collect and process information according to its own privacy policy.

Individual virtual sessions are not routinely recorded by Muse of Whimsy.

If you request that your individual session be recorded and we agree, we may create a recording with your consent.

7. Asynchronous Services

Muse of Whimsy offers certain tarot and astrology services asynchronously.

Depending on the service purchased, an asynchronous reading may be delivered in written, audio, video, or another format.

To provide an asynchronous service, we may collect information such as your name, email address, questions, birth information, and other information you voluntarily provide that is reasonably necessary to complete the service.

If your asynchronous service includes a video or audio recording, that recording may contain information you provided for the purpose of receiving the service.

8. Events, Photography, and Recordings

Muse of Whimsy may provide tarot and astrology services at virtual or in-person events.

Events may be photographed or recorded for purposes such as:

• Event documentation;

• Promotional materials;

• Educational content;

• Social media;

• Archival purposes; or

• Other legitimate business purposes.

Where an event involves photography or recording of identifiable attendees, Muse of Whimsy will make reasonable efforts to provide appropriate notice and obtain consent where required by applicable law.

Event-specific agreements may contain additional information regarding photography, recording, and use of event content.

Muse of Whimsy may also create collective tarot or astrology readings for social media or other public content.

We will take reasonable steps to avoid publicly identifying private clients or revealing confidential information without appropriate permission.

9. How We Use Your Information

We may use personal information to:

• Provide tarot, astrology, and spiritual services;

• Prepare tarot readings and astrology charts;

• Schedule, confirm, and manage appointments;

• Communicate with you regarding services or inquiries;

• Process payments;

• Coordinate virtual and in-person events;

• Respond to questions or requests;

• Maintain internal business and accounting records;

• Improve our website and services;

• Send requested communications;

• Provide reminders relating to appointments or incomplete forms;

• Protect the security and integrity of our services;

• Comply with legal obligations; and

• Protect our rights, property, safety, and the safety of our clients.

We do not sell or rent your personal information.

10. Confidentiality of Readings

We treat information shared during individual tarot and astrology readings as confidential.

We do not intentionally disclose the content of a private reading to third parties except:

• With your explicit consent;

• To service providers reasonably necessary to provide the service;

• When required by law;

• In response to a valid legal process or court order; or

• When reasonably necessary to protect our rights, property, safety, or the safety of others.

Confidentiality does not apply to information that you voluntarily make public or share with other people.

Our confidentiality practices are intended to protect the privacy of our clients but do not create an attorney-client, doctor-patient, therapist-patient, or other legally privileged relationship.

11. Tarot and Astrology Services

Tarot and astrology services are offered for spiritual, personal, reflective, and entertainment purposes only.

Information shared during a reading should not be understood as medical, psychological, psychiatric, legal, financial, investment, business, or other professional advice.

Muse of Whimsy is not a licensed healthcare provider, psychologist, therapist, lawyer, financial advisor, investment advisor, or other professional licensed to provide regulated professional advice.

Please see our Terms of Service for additional information regarding the nature and limitations of our services.

12. Payments

Payments may be processed through Squarespace Payments or other trusted third-party payment providers, such as Stripe, Square, or PayPal.

We do not store full credit-card numbers or banking information ourselves.

Payment providers may collect and process payment information according to their own privacy and security practices.

13. Sharing of Information

We may share personal information with third parties when reasonably necessary to operate our business and provide our services.

This may include:

• Website hosting and technology providers;

• Scheduling and booking platforms;

• Payment processors;

• Email and communication providers;

• Event-related service providers;

• Professional service providers, such as accountants or legal professionals;

• Government authorities or law enforcement when legally required; and

• Other service providers necessary to operate our business.

We may also disclose information when reasonably necessary to:

• Comply with applicable law;

• Respond to a valid subpoena, court order, or other legal process;

• Protect our rights or property;

• Protect the safety of our clients, employees, contractors, or others; or

• Investigate suspected fraud, abuse, or unlawful activity.

We do not sell or rent your personal information.

14. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These safeguards may include:

• Secure and reputable third-party platforms;

• Password-protected systems;

• Limited access to personal information;

• Reasonable account and device security practices; and

• Use of reputable payment and technology providers.

No method of electronic transmission, communication, or storage is completely secure. Therefore, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

15. Your Rights

Depending on applicable law, New York residents may have rights concerning personal information we maintain about them.

These may include the ability to:

• Request access to personal information we maintain;

• Request correction of inaccurate information;

• Request deletion of personal information, subject to applicable legal and recordkeeping requirements; and

• Opt out of certain non-essential communications.

Requests may be submitted using the contact information provided below.

We may need to verify your identity before completing certain requests.

16. Cookies and Tracking Technologies

Our website uses cookies and similar technologies that may be provided by Squarespace and its service providers.

These technologies may be used to:

• Support website functionality;

• Understand website usage;

• Improve user experience;

• Provide analytics; and

• Maintain website security.

You may be able to manage or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

17. Communications

If you book a service or contact Muse of Whimsy, we may send communications necessary to provide or administer that service.

These may include:

• Booking confirmations;

• Appointment reminders;

• Questionnaire reminders;

• Payment or invoice communications;

• Service-related updates;

• Responses to inquiries; and

• Other administrative communications.

You may also receive newsletters or other non-essential communications if you have requested or subscribed to them.

You may opt out of non-essential marketing or newsletter communications by following the unsubscribe instructions included in those communications or by contacting us directly.

Opting out of marketing communications does not prevent us from sending communications necessary to administer a service you have booked.

18. Children's Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 18 for the purpose of providing our services.

If we learn that a person under 18 has booked or participated in a service without appropriate authorization, we reserve the right to cancel the service and handle any refund in accordance with our Terms of Service and applicable law.

If you believe that a minor has provided us with personal information, please contact us.

19. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide and administer our services;

• Maintain business and accounting records;

• Resolve disputes;

• Comply with legal, tax, and regulatory obligations;

• Protect our rights and interests; and

• Fulfill the purposes described in this Privacy Policy.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably necessary for these purposes, we may securely delete or otherwise dispose of it, subject to applicable legal and business recordkeeping requirements.

20. Third-Party Websites and Links

Our website, emails, social-media accounts, and other communications may contain links to websites or services operated by third parties.

Muse of Whimsy is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable law.

When we make changes, we will post the updated Privacy Policy and revise the “Last Updated” date.

Your continued use of our website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law.

22. Contact Information

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact:

Muse of Whimsy LLC
New York, USA
Email: tarot@museofwhimsy.com

23. Our Privacy Commitment

Muse of Whimsy believes that tarot and astrology should be approached with respect, integrity, and personal agency.

We strive to collect only the information reasonably necessary to provide our services and to treat information shared with us thoughtfully and respectfully.

We understand that clients may share personal, sensitive, or deeply private information during a reading. We do not take that trust lightly.

We do not sell or rent personal information, and we do not intentionally disclose private reading content to third parties except as described in this Privacy Policy.

Our goal is to create a space where clients can explore tarot, astrology, and spirituality while maintaining reasonable boundaries around their personal information and privacy.

Ethics

Muse of Whimsy LLC can be reached via email at: Tarot@museofwhimsy.com

We are here to serve the client’s needs and treat everyone with respect regardless of race, religion, gender, sex, or orientation.

We represent our abilities with honesty and integrity - we believe everyone has their own agency, and that the wheel of life is constantly spinning, meaning new options and choices are here every day. The client can make their own decisions based on informed choices, not just a tarot reading.

We do not predict or draw tarot on the following matters: unsolved mysteries / crimes, lottery/stock market holdings, death dates, diagnoses of illness or pregnancy, the weather tomorrow, or if your ex will come back to you. Using intuition is not the same as reading minds or predicting the future. We will refuse a booking if a client has asked us to predict the future or guarantee an outcome for them.

As a matter of policy, We reserve the right to refuse service for any reason.

We do not encourage addiction to astrologers, tarot readers, or psychics. We are not a replacement for psychological help, and encourage clients to seek psychological help in addition to any “witchy” or holistic methods of healing. If we feel your bookings become addictive in nature, we reserve the right to refuse service.

If you pay for a reading but then change your mind because you cannot wait for our availability or no longer want the reading, your payment will be refunded minus a $15.00 admin fee if this request is received within 24 hours of the booking.

Terms and Service for Muse of Whimsy LLC is outlined here.

Disclaimer

All tarot readings, content, and services provided by Muse of Whimsy LLC are offered for entertainment and spiritual purposes only. By participating in or engaging with our tarot services, website, or newsletter, you acknowledge that we are not a lawyer, licensed psychologist, financial advisor, business consultant, or healthcare professional.

Tarot readings do not replace or substitute for professional advice, diagnosis, counseling, or treatment from qualified legal, financial, medical, psychological, or other licensed professionals. Tarot should not be construed as psychological counseling, therapy, or medical advice.

While we strive to provide thoughtful, ethical, and professional tarot services using our best skills and efforts, we cannot guarantee specific outcomes or results. Any statements regarding potential outcomes are expressions of opinion only. No guarantees are made beyond providing the tarot services purchased as described.